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DualDesk  products do not contain any ad-ware or spyware.

DualDesk Was Named
"Best Value"
in Remote System Administration Utilities!

"It's  ultra-small 264 k file
download size makes it the smallest and
fastest . . .
Ideal for users on slow
modem connections."

"The highly optimized,
under 264kb DualDesk is
miles ahead of the
competition's similar
products which have less
features and bloated file
sizes of more than twice the size. . . the DualDesk
advantage is obvious in
every category . . . hands
down best in class and
performance."

Sometimes the best way to help someone fix a problem is to do it for them. With DualDesk, the remote-control software will automatically establish a desktop sharing connection with your technician. The technician can see and operate the customer's remote computer almost like being there in person, the technician can logoff/logon or reboot the remote computer and reconnect before the logon prompt even if the customer is away from their computer or out of the office.
 
DualDesk saves you and your customers time and frustration by giving your technician immediate direct access to their PC letting your technician get in and fix the problem so your customer can get back to work in minutes.
 
DualDesk runs entirely on your own Windows based desktop computers and there are no 3rd party services involved so you retain full control of the service as well as the costs.

DualDesk can pay for itself the first time you use it!

DualDesk lets your technicians provide better and quicker service to your customers, you have less out-of-pocket expenses and spend less time on the road!

Auto-Installs on-demand in less than 5 seconds!

DualDesk downloaded in less than 1 second via a wireless 802.11g network connection at an Internet Cafe Hot Spot!  This customer's notebook computer was repaired within minutes of his call, even before he finished ordering his lunch...
  now that's customer satisfaction!

DualDesk is a force
multiplier, expand your
customer base without
adding technicians!

Windows administrator rights are not required. Works even if the user is logged in to Windows with a restricted or a "Guest" account with no privileges to create folders or write to the registry.

NO customer
configuration is needed
even if the remote
customer is behind
a Firewall, NAT Router
or Cable/DSL
Broadband Gateway.

  

Customizations

 
Note: Corporate and Enterprise versions allow customizations to the program icons, internal program text and other options that are not available in the Executive versions.

Contact us for more details.



 
Executive/Corporate/Enterprise Edition Customizations
 

Customer download module


Splash screen can be customized

Technician's Setup / Install Program

Template Files used in above setup

 

Right-Click and save the above images to file as templates
or
Click HERE to download the zip file

Corporate and Enterprise versions allow customizations to the
program Icons, internal program text  and other options that
are not available in the Executive versions.

Corporate Edition Additional Customizations

  • Customer Module (server) icon
     
  • Customer Module (server) icon displayed while connected
     
  • Technician Viewer icon
     
  • 300x200 pixels x 256 color .bmp file for the viewer splash screen.

     
  • Text for copyright information in customer modules and technician viewer.
     
  • Text for copyright information in customer modules and technician viewer.
     
  • URL for help/information in customer modules and technician viewer.

The executable will still be named DualDesk.exe and the DualDesk name will still be displayed in the task manager task list and the Windows registry will have a DualDesk entry.

Right-Click and save the above images to file as templates
or
Click HERE to download the zip file

Contact us for more details.

Enterprise Edition Additional Customizations

  • Customer Module (server) icon
     
  • Customer Module (server) icon displayed while connected
     
  • Technician Viewer icon
     
  • 300x200 pixels x 256 color .bmp file for the viewer splash screen.

     
  • Text for copyright information in customer modules and technician viewer.
     
  • URL for help/information in customer modules and technician viewer.
     
  • Name of executable and service (replaces DualDesk name).
     

  • Changes to other text in customer modules and technician viewer.

The executable will be named to your specifications and the DualDesk name will NOT be displayed in the task manager task list and the Windows registry will NOT have a DualDesk entry.

Right-Click and save the above images to file as templates
or
Click HERE to download the zip file

Contact us for more details.

All artwork, products and material submitted to, or produced by Advantig is required to be in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection. The customer, by submitting a copy or other material, represents that the use by Advantig on the item(s) ordered will not violate any such laws, and Advantig hereby disclaims any and all liability for compliance with such law in the use of the customer's copy or other material.

What this means is: The unauthorized use of trademarks and copyrights is illegal. When you place an order using such material, we assume that you have permission. Advantig accepts no liability.

    

 
 
Copyright © 2001-2008 Advantig Corporation   |   Toll Free: (800) 839-7684    |   Direct: (336) 767-4029   |   Fax: (786) 375-5505

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