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Technicians
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Live
Online Tech Support & Training via Remote-Control
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Instructors
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Technician 1
Technician 2
Technician 3
Technician 4
Technician 5
Technician 6
Technician 7
Technician 8
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Instructor 1
Instructor 2
Instructor 3
Instructor 4
Instructor
5
Instructor
6
Instructor
7
Instructor
8
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First
you must contact us by telephone... You
will then be directed to the
appropriate link. |
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After
clicking one of the links above, remote-support software will be installed on your
computer, it will be automatically removed when the session ends. |
| If
you are connecting to a technician, DualDesk
will be used to establish a remote control
connection automatically with the assigned technician with no input
required from you other than to run the file. The
technician will then be able to see and operate your computer almost
the same as sitting in front of it. You can see everything the
technician is doing and can end the session instantly at any time
by double-clicking on the DualDesk icon in your
system tray or right-clicking on the icon and selecting close from
the popup menu. |
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If you are
connecting to an instructor, you will establish a
"View-Only" connection to the instructor's computer
using DualDesk Presenter and
you will only be able to view the instructor's computer screen.
Remote control inputs will be disabled and the instructor will not
be able to see or control your computer. A high-speed internet
connection is recommended for viewing.
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Note:
To use this service, the computer in question must be connected to
the internet.
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PC Remote Control & Presentation Software
