Works with Windows 8, Windows 7, 2008, Vista, 2003, XP
in application mode,
and safe mode!
- Browser NOT Required
- .Net NOT required
- ActiveX NOT required
- Java NOT required
"No other remote support software system offers the reliability, speed,
features, flexibility and industry proven record of
"The return on investment is almost immediate and the
savings can be substantial enough to hire additional
employees and expand."
DualDesk Was Named
in Remote System Administration Utilities!
"DualDesk is the most flexible, feature rich remote support
k file download size makes it the smallest and fastest . . .
Ideal for users on slow modem connections."
"The highly optimized, under
kb DualDesk is miles ahead of the competition's similar
products which have less features and bloated
file sizes more than twice the size . . . the DualDesk
advantage is obvious in
every category . . . hands down best in class and
DualDesk remote support software is the remote support
software that you
You own the remote support software and control the entire
remote support system yourself.
support software will automatically establish a remote desktop
sharing connection with your technician. The remote support
technician can see and operate the customer's remote computer
almost like being there in person, the support technician can
logoff/logon or reboot the remote computer and reconnect before
the logon prompt even if it is running in safe mode or if the
customer is away from their computer.
The DualDesk remote support session can be initiated
remotely by the support technician for unattended remote support.
Support a PC anywhere On-Demand
powerful, easy to use remote support software that
is a one-time purchase and lets your technical
remote assist a
PC anywhere on the internet through firewalls
in seconds with
smarter, save time and money providing full remote
desk services to multiple clients simultaneously. Transfer files,
& auto-reconnect and control a remote system in
real-time without pre-installing software on the
remote computer even in "Safe
step-by-step . . .
The customer clicks a Link
on your own website or runs it from an email
attachment. If they can't access their internet browser or email you can
send it to them through an on-line chat program or send it to them on disk.
customer selects "Run"
The remote support application immediately
establishes a connection with your technical support or help desk representative allowing them to see the remote desktop
in a resizable window and control the remote mouse and keyboard on the
remote customer's system in real-time.
simply that quick and easy!
other remote support system offers the reliability, speed,
features, flexibility and industry proven record of DualDesk...
mature, industry proven remote support software (since 2001) that is
7, Vista, 2008, 2003, XP
and 2000 compatible in service mode, safe
mode and application mode. Unlike an entry level remote support system, DualDesk
remote support software does not require
multiple ports to be opened for multiple technicians and can support
unlimited technician seats from a single support file. Multiple customers
can connect to one remote support technician or one remote support technician can connect to multiple
customers simultaneously. Customer connections can be passed to another
technician entirely or multiple technicians can join the same remote support
Now you can own
the smallest, fastest, industry proven remote support system
and take 10% off if you pay
online (or order within 15 days of your
Remote Support using
point-to-point and/or DualDesk Reverse Proxy Software (Click
our complimentary white
paper on DualDesk remote support
software or call us if you wish to speak to a sales
DualDesk has a huge
arsenal of built-in and customizable
remote support tools.
In addition to over 50 built-in remote system tools, there are 10
user customizable remote tool commands, customizable commands
that can auto-run before and after the session, a catch-all
embedded remote tools folder allowing you to add an unlimited
number of remote support tools by simply dropping them into a
folder as well as an additional customizable link that can be
used to launch your preferred remote support tools website, a
remote operator pager, built-in chat, 2 way file transfers, 3
remote reboot methods and a feedback link that can be used to
automatically launch a web page or email at the end of the
remote support session.
The DualDesk remote support software system is extremely
flexible to allow you to customize it for any network or
integrate it into any OEM software or hardware system and to
present a more professional appearance to your customer, the
remote support software window titles, logos and icons can be
customized with your own company info.