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"No other remote support system offers the reliability,
speed, features, flexibility and industry proven record of
DualDesk"
"The
return on investment is almost immediate and the savings can
be substantial enough to hire additional employees and expand."
DualDesk Was Named
"Best Value"
in Remote System Administration Utilities!
"DualDesk is the most flexible, feature rich remote
support system available."
"It's ultra-small
264 k file download size makes it the smallest
and fastest . . . Ideal for users on slow modem connections."
"The highly optimized, under 264
kb DualDesk is miles ahead of the
competition's similar products which have less features and bloated
file sizes more than twice the size . . . the DualDesk advantage is obvious in
every category . . . hands down best in class and performance."
Stop paying monthly fees!
DualDesk is the PC remote
support software that you
own and control.
DualDesk
remote-control support software will automatically establish a remote desktop sharing connection with your technician. The technician can see and operate the customer's remote
computer almost like being there in person, the technician can logoff/logon or reboot
the remote computer and reconnect before the logon prompt even if
it is running in safe mode or if the customer is away from their computer. The
DualDesk remote assistance session can be initiated remotely by the technician for
unattended remote support.
To present
a more professional appearance to the customer, the remote
support software window
titles can be customized with you own company name.
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Remote
Support a PC anywhere On-Demand
through firewalls
in less than 5 seconds
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DualDesk is
a one-time purchase that lets your support staff
remote assist a PC anywhere on the internet, from another PC
anywhere on the internet through firewalls
in less than 5 seconds with no configuration. Provide full ad-hoc remote
support help
desk services, transfer files, chat, re-boot
& auto-reconnect and control a remote system in
real-time without pre-installing software on the
remote computer even in "Safe
Mode".
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The
connection process
step-by-step . . .
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The customer clicks a Link
on your own website or runs it from an email
attachment, a link in a live help
session, an on-line chat, hard drive, network share, floppy disk,
CDROM, USB drive etc...
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The
customer selects "Run"
The remote control connection is immediately
established with your help desk representative allowing them to see the remote desktop
in a resizable window and control the remote mouse and keyboard on the
remote customer's system in real-time.
DONE!
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in less than 5
seconds . . .
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It's
simply that quick and easy!
No
other remote support system offers the reliability, speed, features,
flexibility and industry proven record of DualDesk...
DualDesk is
mature, industry proven remote assistance software (since 2001) that unlike entry level remote support
systems, DualDesk does not require
multiple ports to be opened for multiple technicians and can support
unlimited technician seats from a single support file. Multiple customers
can connect to one technician or one technician can connect to multiple
customers simultaneously. Customer connections can be passed to another
technician entirely or additional technicians can join the same support
session.
Now you can own
the smallest, fastest, industry proven remote support system
and take 10% off if you purchase DualDesk within 15 days of your free
trial!
Remote Support using
point-to-point and/or DualDesk Reverse Proxy Software (Click to enlarge)
Download
our complimentary white paper on
DualDesk remote support
software or call us if you wish to speak to a sales representative.
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DualDesk has a huge
arsenal of built-in and customizable remote
support tools.
In addition to the
17 built-in remote system tools, there
are 10 user customizable remote tool commands, a catch-all embedded remote
tools folder
allowing you to add an unlimited number of remote support tools by simply dropping them into a folder as well as
an additional customizable link that can be used to launch your preferred
remote support tools website, a remote
operator pager, built-in chat, 2 way file transfers, 3 remote reboot
methods and a
feedback link that can be used to automatically launch a web
page or email at the end of the remote assistance session.
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